Questions, answered
Everything about freshness, shipping, returns and wholesale. Still curious? Write to us.
Product
Makhana, or fox nuts, are the puffed seeds of the lotus flower. They are harvested from ponds in Bihar, sun-dried and roasted until light and crisp. They are naturally gluten-free and high in plant protein.
Keep the pouch sealed in a cool, dry place away from direct sunlight. Once opened, finish within 30 days for the best crunch. Do not refrigerate — moisture makes it soft.
Yes. Plain makhana is naturally gluten-free. Our flavoured varieties contain no wheat, but please check the ingredient list on each product if you have a severe allergy.
Quality
Never. We roast in cold-pressed rice bran or sunflower oil, and our ghee range uses A2 cow ghee.
Yes. Our kitchen is FSSAI licensed and every pouch carries the licence number, batch code and best-before date.
Shipping
Orders are dispatched in 1–2 working days and typically arrive in 3–6 working days. Remote pin codes may take a little longer. Tracking is shared by email and SMS.
Shipping is free on orders above ₹999. Below that, a flat ₹59 applies. Cash on delivery adds a ₹25 handling fee.
Returns
Yes, within 7 days of delivery. Raise a return from your order page and we will arrange a pickup. Refunds are processed within 5–7 working days.
Wholesale
We do. Share your requirement through the wholesale enquiry form or WhatsApp and our team will respond within one working day.